Voluntary Action SWS News

Help us ensure the voices of local people are at the heart of NHS and social care services.

Administration Officer (maternity cover), Healthwatch Surrey CIC

Healthwatch Surrey CIC is an independent community interest company that gives the people of Surrey a voice to improve, shape and get the best from health and social care services. We are committed to being an inclusive and diverse employer which reflects the community we serve. We work alongside the NHS and social care and have statutory powers designed to ensure the voices of people who use services are heard.

We deliver a range of services and contracts designed to ensure those who use services have an effective voice, including local Healthwatch and Giving Carers a Voice.

We are looking for a proactive, self-motivated administrator with excellent attention to detail. The successful candidate will be an integral part of our friendly and supportive team, providing administrative support to the CEO, COO and the wider Healthwatch Surrey CIC team.

As our Administration Officer you will:

Provide administrative support to the CEO, COO and Board, including diary management.
Provide Admin support for key meetings; find dates, book rooms, circulate papers and take minutes.
Assist the communications team with preparing social media posts and website updates.
Assist the engagement team in booking engagement events.
Help to update Healthwatch Surrey policies and procedures.
Keep our office organised and equipped.
Provide general administrative support to the wider Healthwatch Surrey team, including processing expenses, DBS checks and reference checking.
Be the first point of contact, answering the phone and message taking when required.
For full details, please see the Job description and person specification on our website.

You will need to be experienced in Admin support; self-motivated; organised; excellent at prioritising a busy workload; have good attention to detail and have an interest in contributing to improving health and social care services in Surrey.

In return, you will be part of a team who are all passionate about hearing from local people, and that has a real say in developing health and social care services, liaising with senior professionals and clinicians to help deliver change for local people.

We can offer flexible working, a fun, supportive, well-organised team in a Guildford office location combined with home working. We provide ongoing training and development and, most importantly, give you an opportunity to help improve health and social care services for local people.

The role is a full-time fixed term contract for 9 months to cover a period of maternity leave.

How to Apply:
To apply please send your CV and cover letter to recruitment@healthwatchsurrey.co.uk

ONLY applications that include a cover letter which demonstrates how you meet the job description and person specification will be considered for the post. If you want to speak to us about this opportunity, please email recruitment@healthwatchsurrey.co.uk with your name and phone number and we will arrange a call back.

Deadline for applications: Monday 13th March (12 noon)

Please note: depending on the volume of applications we receive for this post we may not be able to respond individually to all applications. Candidates will need to be available to attend interview during w/c 20th March.

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Are you looking for an opportunity where you can make a real difference? We are seeking two dedicated, compassionate youth workers to join our team. Your role will include virtual and in-person support for 10-17 year olds, such as appointment and drop-in sessions, online webchat, telephone support, and outreach preventative work in educational establishments and community locations.

Location: Hale Community Centre and outreach locations
Hours: 9 hours per week, over two evenings between 6.00-10.00pm
Salary: Band C, £22,465 to £24,065 (pro rata for part-time)
Closing date: Monday 20 February 2023 at 9.00am

For more information, and to apply, please visit the No Limits website or email: people@nolimitshelp.org.uk

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We’re hiring – Safe Haven NEHF

Guildford Poyle Charities (GPC) are looking for an administrator to process and coordinate their grants to individuals. GPC was founded nearly 400 years ago and is still true to its original purpose of helping those in need living in central Guildford through the awarding of grants. The charity now awards around £135,000 a year in individual and organisation grants supporting the most vulnerable and socially excluded people. The two part-time staff are based at a small office in Guildford High Street. Please refer to our website https://www.guildfordpoylecharities.org/ for more information about our work.

To be considered for this role, you will have excellent computer and administrative skills, be well organised and able to work on your own initiative and be a good communicator. A basic understanding of the benefits system is desirable. Sympathy for the aims of the charity and a non-judgemental approach are vital.

If this sounds like you, please send an email to caroline@guildfordpoylecharities.org to request an application pack.

Hours: 14 per week, spread across the week, with a requirement to work Wednesdays. Some flexibility and home working is possible.
Salary: £28,583 FTE (£10,670 actual salary) according to experience
Annual leave entitlement 92 hours per year.

Closing date for applications: Friday 3rd March
Interview date: Thursday 30th March

Citizen’s Advice Waverley is looking for positive, open and approachable people who are both excellent communicators and team workers, who respect others differences and are fully committed to the aims and principles of Citizens Advice to fill the following roles:

Area Session Supervisor – Godalming
(£25,113 – £26,500 p.a pro rata depending on experience)
This is a key role providing day to day management and motivation to the volunteer advice team. You will mentor, coach and supervise volunteers to ensure the most effective service is delivered our clients. The Advice Supervisor is essential in ensuring that the service is professional, impartial, pragmatic and outcome focused. It is part time role, working up to four days/week (the number of days can be flexible).

Community Volunteer Co-ordinator
District wide (salary negotiable)
Outreach services are based within the local community of Waverley to provide advice, information and assistance to clients who are marginalised and face potential exclusion of access to advice to tackle the problems they face. Our aim to is to identify meaningful ways to engage with all people who live in and work in Waverley and, specifically, with those who need our help the most. In order to achieve this, we are looking to recruit a team of volunteers who will work with our communities to better understand their needs and the nature of the help that they would find most useful. We are looking for some who is already an experienced Adviser to co-ordinate the work of these volunteers in order to make the best use of the resources dedicated to this project. This is a part time role (hours to be negotiated). It can be based anywhere in the District but will require the post holder to travel and so must hold a clean driver’s license and have the use of a car.

Please contact Sandra Cooper regarding either of the above roles at Sandra.cooper@caw.org,uk for an application pack in the first instance.

Community Engagement Officers – Locations across the District (voluntary x 6 posts)
We are looking for a number of volunteers to act as be key contributors in our helping us better understand the needs of our community so that we provide them with the right support. In the first instance, you will conduct intensive research to provide us with the data we need to provide meaningful methods of community engagement. You will then deliver a range of initiatives including the promotion of our services, providing training and education to clients and organizing community events. You do not need to be a qualified Adviser to carry out this role or have worked for Citizen’s Advice previously. You must, however, have a clean driver’s license and use of car to fulfill this role.

Advisers – Locations across the District (voluntary)
Our Advisers provide confidential, impartial and free information and advice on a wide range of subjects including housing, employment law, debt management, benefits, consumer and family law. You will interview clients, both face to face on the telephone, research information to provide clients with options so that they can make effective decisions and, where necessary, act on behalf of the client. You will also take an active role influencing government and other organisations by informing them of the effect of their actions on the lives of clients. Opportunities exist across the District but we particularly looking for volunteers in Farnham and Godalming.

Receptionists – Locations across the District (voluntary)

Our receptionists are the first point of contact for clients visiting our offices and are essential in making people feel welcome, explaining our services and providing information where possible. They manage the transition between a client arriving and being seen by an Adviser. A friendly, calm and approachable manner is essential. Opportunities for this role exist in all our offices at Farnham, Haslemere, Cranleigh and Godalming.

Please contact Michele Taylor for any of the three opportunities above at michele.taylor@caw.org.uk for an application pack in the first instance.

If you would like to know more about any of the opportunities described here, please call Lou Danaher on 07815151292 for an informal discussion.